Products & Solutions

Business Planning & Strategic Consulting

ICT Business Modelling

Market Support Services & ICT Lobbying Services

Business Development

Solution Evaluation & Validation

Procurement Documentation (RFI/RFT) & Contract Management

Program & Transition Management

Recruitment & Contracting Services


BITTS Products & Services

  . ICT Business Modelling   

BITTS by using its ICT Business Modelling service will work with its clients to determine how best to develop or utilise managed services where responsibility is taken end to end (application to application).

BITTS has significant investment in its ICT Business Modelling methodology with the latest research both primary and secondary, architectural reviews of the lastest software tools and business case models benchmarked to the current market.

The recent explosion in the use of applications as standard business procedures and the consequential heavy reliance on ICT infrastructure and, specifically, networks has created a need for a sophisticated management capability. It is no longer good enough to fix it when it breaks, the management of infrastructure needs to be predictive and proactive.

BITTS provides clients who are seeking to take advantage of managed services, a service which models their existing support and infrastructure against the benefit of the latest managed service offerings and their benefits. BITTS has invested considerable resources in developing this model which can assist with priorities and costs of either providing or using ICT managed services.

BITTS does this by:

Reviewing user requirements, the environment and business impacts;
Evaluating current market positioning and against client profile;
Determining client value proposition including:
  Hygiene versus value add;
  Current support versus new support models;
  Impacts of enabling new technology;
  Cost of implementation;
Specific services required to meet business goals;
Development of business case and scenario models;
Business and operational roadmaps; and
Technology plans.


The benefits of having BITTS ICT business modelling applied to our client’s business, is the expert evaluation and adoption of new ICT Managed Services directly linked to a businesses priorities, goals and current capability.